SION Support
Answers to common questions about gameplay, progress, advertising, privacy choices, and platform features.
How does SION work?
Watch the characters, remember their positions, and select them when your turn begins. Hard mode also asks you to remember their order. Correct answers increase your score and combo. You can choose Easy, Normal, or Hard from the home screen.
Where is my progress stored?
Gameplay statistics and settings are stored locally on your device. Clearing the app's data or uninstalling it may remove this local progress. Platform leaderboard scores, when used, are handled by Google Play Games or Apple Game Center.
How can I change advertising consent?
Open SION, go to Settings, and select the privacy options entry when it is available in your region. You can review or change your advertising privacy choices there.
How does Premium work?
Where offered on Android, Premium is an optional subscription that removes ads and lets you use the continue feature without watching a rewarded ad while the subscription is active.
You can manage or cancel your subscription in SION → Premium → Manage subscription, or in Google Play → Payments & subscriptions → Subscriptions.
Uninstalling SION or clearing its data does not cancel your subscription.
SION 1.0 on iOS has no Premium subscription or in-app purchases.
How can I delete my data?
SION does not create a Romano Studios account.
Device data: you can delete progress and settings by clearing SION's storage in Android settings or uninstalling the app. On iOS, delete the app to remove its local data.
Leaderboards: scores and your player profile are managed through Google Play Games on Android or Apple Game Center on iOS. Use those platforms' settings to manage or request deletion of their data.
Requests to Romano Studios: if you have contacted us and want to request deletion of the data we retain from that communication, email romanostudios.sion@gmail.com with the subject “SION data deletion”. Include the email address you used to contact us so we can locate the communication. Do not send passwords or payment details.
Your request can cover messages, contact details, and attachments you sent to support. If we must retain any information to meet a legal obligation, we will explain what we retain, why, and how long it must be kept.
Romano Studios cannot directly delete data that Google or Apple manages independently. See the Privacy Policy for more information.
Contact support
For a technical problem, include your device model, Android or iOS version, SION version, and a short description of what happened. Do not send passwords or payment details.